EPI Contact is the best ally for obtain
information reliably and timely.

We are a call center that has tools, information systems and human resources for manage the phone calls in optimized way for investigation participants follow-up. We have a qualified and committed human team also a technological innovator backing that permit to satisfy our clients needs.

About us

Our purpose

We are committed with bring to bringing quality results. For this reason, that our goal is based on getting the satisfaction of our clients by providing an excellence service through of:

Experience:

We manage a friendly and precise contact with the participant.

Confidentiality:

All information is treated with total rigor and security

Truthful information:

The information is collected and recorded in timely and reliable way.

Technology:

We have necessary tools to give an appropriate service.

Activities

Entrenamiento protocolos estudios clínicos contact center
Training

Our work team is responsible for putting into practice the guidelines provided by the research protocol.

Llamadas de seguimiento participantes estudios clínicos
Calls

We make follow-up calls from the day the participant is recruited until the end of their participation.

Follow-up

constant communication with the participants to investigate or give required information about protocol.

Informes de seguimiento estudios clínicos
Reports

according to frequency of contacts we deliver the information to the principal investigator.